Customer enquiries

Your customer is waiting. Prepare the right reply.

Bring together the enquiry and relevant information. Nexfire prepares a reply for you to check before sending.

Talk about my customer enquiries

Customer enquiry and authorised source

  • Hello, is setup included in your proposal?
  • Proposal · Services: setup included. Training optional.
Draft · Awaiting your review

Prepared reply

Hello, setup is included in our proposal. Training for your team is available as an option.

Source: proposal, Services section.

Confirm: the version applicable to this customer. Check the source before approving.
Edit

What we check before the trial.

Your sources

The enquiry, proposal and authorised instructions.

Your tools

The access and actions this workflow needs.

Your decisions

Messages to approve and cases to return to you.

What if information is missing?

The target workflow must flag it and return the decision to you, without inventing a price or commitment.

Which tools can I use?

We check the incoming channel, authorised sources and actions available in your setup before the trial.

Can I automate it later?

The design provides an explicit, reversible setting for the solution, within administrator restrictions. Availability is checked before workflow activation.

Let’s look at an enquiry that comes up in your work.

Talk about my customer enquiries